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When can we expect our print photo order ?
We print your entire Schools orders together, this is done after the order deadline date on your order form, from this date we aim to have all orders complete and delivered back to school within 7 working days.
When can we expect our Digital Order ?
Digital orders are available via a download link aon the order confirmation page and will also be on your order email confirmation after purchase. Please be sure to check your spam if this doesn’t land in your inbox straight away.
Are our School Photos delivered to our home ?
No, even though we require a shipping address, once processed your order will be delivered back to school and then the teachers will hand them out to your child. We do this as it’s part of our safeguarding procedure, with the added bonus you don’t have to pay postage and packaging.
I have ordered for more than one child but only have one child’s order ?
If you placed the order for more than one child on one transaction then we complete this as one order, which is then sent to you as one order, please check inside the packaging as you should find the entire order in this one package. Normally we would send this to the older child.
I haven’t received my order ?
If you haven’t received your order within two weeks after the order deadline please contact us and we can track your order though our system to see if has been printed and delivered and not missed.